Frequently asked questions

We assist international clients in sourcing and exporting products from India, managing the process from requirement understanding to dispatch.

You can choose from the products listed on our website or let us know the other products you want to source, and we will do it for you. Based on your requirements, we coordinate with reliable manufacturers and suppliers in India to ensure quality and compliance.

Processing time varies based on the item's complexity. We will provide a specific Lead Time (number of days) in your Proforma Invoice. Once your order is shipped, we will provide you with the shipping documents and tracking information (e-way bill). We monitor the shipment status closely to ensure it reaches the destination port smoothly.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

We coordinate dispatch and delivery through trusted logistics partners to ensure timely and safe shipment. Please Note: While we strive to meet deadlines, shipping is subject to force majeure events, including but not limited to: port strikes, natural disasters, geopolitical issues, or customs holds. We will promptly communicate any known delays.

We partner with reliable freight forwarders to ensure your goods arrive safely. We handle all logistics, including: • Packing (commercial and export standard) • Documentation (Bill of Lading/Airway Bill, Certificate of Origin, Commercial Invoice, Packing List) • Customs Clearance in India Note: Import customs clearance, duties, and taxes at the destination country are the responsibility of the buyer.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.